Personal data protection policy

  • Purposes 
The Comité Régional du Tourisme Centre-Val de Loire, whose identitie and contact details are specified in the "legal notice" section, as the data controllers, process personal data for the purpose of managing the "Val de Loire" website 
  • Legal basis 
This data processing is based on the legitimate interest of the Comité Régional du Tourisme Centre-Val de Loire in promoting and developing tourism in the Loire Valley. 


The data processed is that which is entered on our contact form. This data consists of the following: title*, surname*, first name, e-mail address* and telephone number. The data marked with an asterisk are mandatory.   

In addition, users of the site may be associated with online identifiers such as IP addresses, cookies or other connection identifiers by the devices, applications, tools and protocols they use. These identifiers may leave traces which, especially when combined with unique identifiers and other information received by the servers, may be used to create profiles of individuals and identify them. For more information on the cookies used by the Comité Régional du Tourisme Centre-Val de Loire.   


The persons concerned by the processing are  
  • Visitors making a request via our contact form.  
  • Any user of the website, with regard to cookies.  


The data collected via our contact forms are kept for a period of one year from the last incoming contact for support purposes only. Under no circumstances may this data be used for commercial prospecting purposes.  

Personal data collected via cookies is never kept longer than necessary to achieve the purpose of the cookie and, in any case, longer than 13 months.  


This data is intended for the Comité Régional du Tourisme Centre-Val de Loire, which are responsible for processing it, as well as for any subcontractors and partners.  

The user acknowledges that he/she has been informed and accepts that his/her personal data may be communicated to the above-mentioned recipients.  


Any person concerned by a processing operation has the right to query, access, rectify, delete and port his or her data, as well as the right to limit the processing. Any data subject also has the right to object on legitimate grounds and the right to object to commercial prospecting. Furthermore, every data subject has the right to formulate specific and general directives concerning the conservation, erasure and communication of his/her data after his/her death.  

The communication of specific post-mortem directives and the exercise of rights can be made by e-mail to or by post to CRT Centre-Val de Loire, 3-5 Boulevard de Verdun 45000 Orléans, France, accompanied by any means of establishing the identity of the person.  

If, after having contacted us, you believe that your rights regarding your data are not being respected, you may submit a complaint to the Commission Nationale Informatique et Libertés.