Personal data protection policy

1.PURPOSE OF DATA PROCESSING 
 
  • Purposes 
Solutions&co and the Comité Régional du Tourisme Centre-Val de Loire, whose identities and contact details are specified in the "legal notice" section, as the data controllers, process personal data for the purpose of managing the "Val de Loire" website 
 
  • Legal basis 
This data processing is based on the legitimate interest of Solutions&co and the Comité Régional du Tourisme Centre-Val de Loire in promoting and developing tourism in the Loire Valley. 

2.DATA PROCESSED   

The data processed is that which is entered on our contact form. This data consists of the following: title*, surname*, first name, e-mail address* and telephone number. The data marked with an asterisk are mandatory.   

In addition, users of the site may be associated with online identifiers such as IP addresses, cookies or other connection identifiers by the devices, applications, tools and protocols they use. These identifiers may leave traces which, especially when combined with unique identifiers and other information received by the servers, may be used to create profiles of individuals and identify them. For more information on the cookies used by Solutions&co and the Comité Régional du Tourisme Centre-Val de Loire.   

3.DATA SUBJECTS 

The persons concerned by the processing are  
  • Visitors making a request via our contact form.  
  • Any user of the website, with regard to cookies.  

4.DATA RETENTION PERIOD  

The data collected via our contact forms are kept for a period of one year from the last incoming contact for support purposes only. Under no circumstances may this data be used for commercial prospecting purposes.  

Personal data collected via cookies is never kept longer than necessary to achieve the purpose of the cookie and, in any case, longer than 13 months.  

5.RECIPIENTS OF THE DATA  

This data is intended for Solutions&co and the Comité Régional du Tourisme Centre-Val de Loire, which are responsible for processing it, as well as for any subcontractors and partners.  

The user acknowledges that he/she has been informed and accepts that his/her personal data may be communicated to the above-mentioned recipients.  

6.RIGHTS OF THE PERSONS CONCERNED  

Any person concerned by a processing operation has the right to query, access, rectify, delete and port his or her data, as well as the right to limit the processing. Any data subject also has the right to object on legitimate grounds and the right to object to commercial prospecting. Furthermore, every data subject has the right to formulate specific and general directives concerning the conservation, erasure and communication of his/her data after his/her death.  

The communication of specific post-mortem directives and the exercise of rights can be made by e-mail to contact@agence-paysdelaloire.fr or by post to Solutions&co, Direction de la Communication- Promotion 1 rue de la Loire - 44966 cedex 9, accompanied by any means of establishing the identity of the person.  

If, after having contacted us, you believe that your rights regarding your data are not being respected, you may submit a complaint to the Commission Nationale Informatique et Libertés.